Information questions
Frequently Asked Questions
Will I receive an order confirmation email?
Yes! An order confirmation will be sent to the email you used during checkout containing all the information about your order.
Where can I view my order?
You can view your order through your Accounts page and selecting "Orders". Alternatively, you can view what you have ordered in the email confirmation you received when placing an order.
How can I return an item?
Unfotunately, due to the nature of our products, we don't offer returns at the moment.
Will you restock items indicated as “out of stock?”
We are always working very hard to keep your favourite products in stock, so please check back soon!
My order is stuck on "Processing"
Please be patient while we prepare your order for shipping. Once your order is complete you will receive a confirmation email.
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